Privacy Policy

By submitting this form and signing up to TheMothersBlock, you hereby consent to the collection, processing, and storage of your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

The personal information you provide will be used solely for the purpose of:

• Registering and managing your profile or business listing on TheMothersBlock
• Facilitating connections between you and users of the platform
• Communicating relevant updates, opportunities, or platform-related information

We are committed to protecting your privacy and ensuring that your personal information is processed lawfully, transparently, and securely.

All personal information is securely stored on local servers within South Africa and safeguarded using appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse.

TheMothersBlock does not sell, share, or transfer your personal information to third parties, unless required to do so by law or with your explicit consent.

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Withdraw your consent at any time, subject to applicable legal and contractual obligations

By proceeding, you acknowledge that you have read, understood, and agree to the processing of your personal information as outlined above.

To operate the platform effectively, TheMothersBlock may collect limited information such as:

From users

• Name
• Email address
• General location (city / area)
• Optional profile information

From vendors / service providers

• Business name
• Contact information
• Service description
• Location
• Public business details

We do not collect sensitive personal information unnecessarily.

Information collected on TheMothersBlock is used solely for:

• Creating and managing user accounts
• Connecting parents with relevant services and activities
• Improving platform functionality
• Facilitating communication between users and vendors
• Maintaining platform safety and integrity

We collect only what is required for the legitimate operation of the platform.

We implement appropriate technical and organisational safeguards to protect user information, including:

• Secure hosting infrastructure
• Encrypted data transmission
• Access-controlled databases
• Restricted administrative access

Only authorised personnel may access stored information for operational purposes.

All user-provided information remains the property of the user. Users have the right to:

• Access their data
• Update their information
• Request deletion of their account and associated data

Requests can be made through the platform or by contacting support.

TheMothersBlock provides a platform for discovering businesses and services for families. While vendors may be verified where possible, users acknowledge that:

• The platform does not provide medical, legal, or professional advice
• Users should conduct their own due diligence before engaging a service provider
• TheMothersBlock does not assume liability for services provided by third-party vendors

TheMothersBlock is designed for parents and caregivers. We do not knowingly collect personal information directly from children.

Any child-related information shared on the platform is submitted voluntarily by parents or guardians.

To maintain a safe community:

• Vendors must provide accurate business information
• Misrepresentation or fraudulent listings will be removed
• The platform reserves the right to suspend or terminate accounts that violate community guidelines

This compliance policy may be updated from time to time to reflect regulatory or operational changes.

Users will be notified of any material updates.

For privacy enquiries, data access requests, or concerns regarding personal information, please contact:

TheMothersBlock Support Team

support@themothersblock.co.za